DEQ Permitting Transformation Project

Image of map and permit application for Permitting Transformation webpage

The N.C. Department of Environmental Quality (DEQ) is the lead organization for the protection of North Carolina's environmental resources. The department oversees more than 100 different permit and license types from its regulatory divisions that are applied for or renewed across the state. Permits can vary greatly in complexity, scope and processing time based on a number of variables. The department processed in the central and seven regional offices about 20,000 permits in fiscal year 2016-2017.

In 2017, DEQ launched the Permitting Transformation Project to create a better customer service experience for North Carolina’s regulated community and more user-friendly data sources for interested parties. The goal: develop a robust online system for applying, tracking and paying throughout the permitting process. In addition, the project will improve transparency and streamline the permitting process. The Division of Environmental Assistance and Customer Service (DEACS) will lead the initiative; regulatory divisions and external organizations will be key stakeholders project process.

Top Goals of the Permitting Transformation Project

For permitting questions, contact an Environmental Assistance Coordinator.

For Permitting Transformation Project information, contact Jamie Ragan at (919) 707-8141.

Permitting Transformation Progress Presentation

Processing Times for North Carolina's Environmental Permitting Programs (Biennial Report to the N.C. General Assembly)

Survey to provide constructive suggestion for permitting changes (link to SurveyMonkey)