Pretreatment, Emergency Response & Collection Systems Branch

The Pretreatment, Emergency Response, and Collection Systems (PERCS) unit controls and documents the discharge of wastewater from Significant and Categorical Industrial Users to the Publicly Owned Treatment Works, is responsible for the various permitting programs for wastewater collection systems, oversees wastewater collection construction, operation, maintenance and enforcement and coordinates the division's emergency response operations.

Name	Title	Phone	Primary Responsibilities
Deborah Gore	Supervisor	919-707-3624	PERCS Unit Manager
Christyn Fertenbaugh, PE	Environmental Engineer	919-707-3625	Coordination of Collection System Permitting Program, Sewer Extension Permitting, Fast Track Permitting Oversight, and Delegated Programs.
Monti Hassan	Pretreatment Coordinator	919-707-3626	Pretreatment Oversight: Chowan, Hiwassee, Little Tennessee, Neuse, Roanoke, Yadkin, and Pasquotank river Basins
Vivien Zhong	Pretreatment Coordinator	919-707-3627	Pretreatment Oversight: Broad, Cape Fear, Catawba, French Broad, Lumber, Tar-Pam, and New river Basins
Celeste Sugg	Environmental Specialist II	919-707-3628	Manages Emergency Response; Collection System Compliance and Enforcement
Melissa Abbott	Environmental Specialist	919-707-3608	Emergency Response; Collection System Compliance and Enforcement

All PERCS staff are secondary contacts for Emergency Response.

Mailing Address:
1617 Mail Service Center
Raleigh, NC 27699-1617

Physical Location:
512 N. Salisbury St.
Archdale Building, 9th floor
Raleigh, NC 27604

Phone: 919-707-3601