Pretreatment, Emergency Response & Collection Systems Branch

The Pretreatment, Emergency Response, and Collection Systems (PERCS) unit controls and documents the discharge of wastewater from Significant and Categorical Industrial Users to the Publicly Owned Treatment Works, is responsible for the various permitting programs for wastewater collection systems, oversees wastewater collection construction, operation, maintenance and enforcement and coordinates the division's emergency response operations.

Name                 Title               Phone            Primary Responsibilities                 
Deborah Gore Supervisor 919-807-6383 PERCS Unit Manager
Christyn Fertenbaugh, PE

Environmental Engineer

919-807-6312 Coordination of Collection System Permitting Program, Sewer Extension Permitting, Fast Track Permitting Oversight, and Delegated Programs.
Monti Hassan Pretreatment Coordinator 919-807-6314 Pretreatment oversight: Chowan, Hiwassee, Little Tennessee, Lumber, Neuse, New, Roanoke and Yadkin Basins
Sarah Bass Pretreatment Coordinator 919-807-6310 Pretreatment oversight: Broad, Cape Fear, Catawba, French Broad and Tar-Pamlico Basins
Steve Lewis Environmental Chemist 919-807-6308 Manages Emergency Response; Collection System Compliance and Enforcement

All PERCS staff are secondary contacts for Emergency Response.

Mailing Address:
1617 Mail Service Center
Raleigh, NC 27699-1617

Physical Location:
512 N. Salisbury St.
Archdale Building, 9th floor
Raleigh, NC 27604

Phone: 919-807-6397 
Fax number:  919-807-6489