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Pretreatment, Emergency Response & Collection Systems Branch

The Pretreatment, Emergency Response, and Collection Systems (PERCS) unit controls and documents the discharge of wastewater from Significant and Categorical Industrial Users to the Publicly Owned Treatment Works, is responsible for the various permitting programs for wastewater collection systems, oversees wastewater collection construction, operation, maintenance and enforcement and coordinates the division's emergency response operations.

Name                 Title               Phone            Primary Responsibilities                 
Deborah Gore Supervisor 919-707-3624 PERCS Unit Manager
Christyn Fertenbaugh, PE

Environmental Engineer

919-707-3625 Coordination of Collection System Permitting Program, Sewer Extension Permitting, Fast Track Permitting Oversight, and Delegated Programs.
Monti Hassan Pretreatment Coordinator 919-707-3626 Pretreatment Oversight: Chowan, Hiwassee, Little Tennessee, Neuse, Roanoke, Yadkin, and Pasquotank river Basins
Vivien Zhong Pretreatment Coordinator 919-707-3627 Pretreatment Oversight: Broad, Cape Fear, Catawba, French Broad, Lumber, Tar-Pam, and New river Basins
Vacant Environmental Specialist II   Manages Emergency Response; Collection System Compliance and Enforcement
Vacant Environmental Specialist   Emergency Response; Collection System Compliance and Enforcement

All PERCS staff are secondary contacts for Emergency Response.

Mailing Address:
1617 Mail Service Center
Raleigh, NC 27699-1617

Physical Location:
512 N. Salisbury St.
Archdale Building, 9th floor
Raleigh, NC 27604

Phone: 919-807-6397 
Fax number:  919-807-6489