Emergency Response

Emergency Response Contact:

Celeste Sugg Environmental Specialist II 919-707-3628 Manages Emergency Response; Collection System Compliance and Enforcement

Instructions To Report an Emergency:

Sanitary Sewer Collection System Overflows

Sanitary Sewer Collection System Overflows

Wastewater treatment systems shall verbally report to a Division of Water Resources staff member at appropriate Regional Office, but in no case more than 24 hours following the occurrence or first knowledge of the occurrence of either of the following:

  • Any sewer system overflow and/or spill over 1,000 gallons; or
  • Any sewer system overflow and/or spill, regardless of volume, that reaches surface water

Voice mail messages or faxed information shall not be considered as the initial verbal report. SSOs (and other types of spills) occurring outside normal business hours may also be reported to the Division of Emergency Management at telephone number (800) 858-0368 or (919) 733-3300.

Follow the instructions here.

Oil Spills

Oil Spills

OIL SPILLS THAT REACH SURFACE WATER MUST BE REPORTED TO BOTH NORTH CAROLINA AND THE NATIONAL RESPONSE CENTER

FOR OIL SPILLS THAT DON'T REACH SURFACE WATER, CLICK ON NORTH CAROLINA REQUIREMENTS FOR REPORTING SPILLS (SEE LINK BELOW).

For North Carolina, report oil spills Monday-Friday 8 a.m.-5 p.m. to the appropriate Regional Office. See the map below for  Regional Office locations. If no answer, call (919) 807-6308.

To report oil spills to the National Response Center, call (800) 424-8802 (24 hours).

To report oil spills after hours or on weekends in North Carolina, call (800) 858-0368.

For spills of hazardous substances, determine if the spill is a reportable quantity or not by clicking on Reportable Quantities of Hazardous Substances (click here or on link below). Refer to “CERCLA RQ” column. Data is in pounds. If the spill meets or exceeds the reportable quantity, report to North Carolina and the National Response Center the same way as reporting an oil spill.  

Algal Blooms & Fish Kills

Algal Blooms & Fish Kills

To report a fish kill, call the appropriate Regional Office.

     

        Regional Operations Contact Information

        Regional Operations Contact Information

        Regional Operations may be contacted directly for emergency spills during business hours. 

        After-hours, weekends or holidays, reports by phone may be made by calling (800) 858-0368.

          Links to Other Resources