DEQ Dashboard

Helene Response Information

Situation Report Tracking System

Hurricane Helene caused significant damage in Western North Carolina on September 27-28, 2024.  Information on reported impacts related to Helene, including the status of public drinking water systems, wastewater treatment plants, sanitary sewer overflows and dam safety updates, are posted on the DEQ Situation Report Tracking System. Reports are updated as additional information comes in.

See all available status updates here

Public Water System status reports

Helene landslide observations

Environmental Guidance in Impacted Areas

The public is advised to be cautious due to environmental hazards in western North Carolina due to Helene, including risks from drinking water and flood waters. DEQ provides guidance on cleanup efforts to limit the potential for spreading contaminated substances.  Read specific environmental guidance here

DEQ Hurricane Helene Emergency Funding

DEQ can provide emergency loans to local governments and nonprofit water/wastewater providers that have sustained significant damage to their drinking water and wastewater systems due to Hurricane Helene, creating a public health hazard. Learn more about this funding, how to submit a request and read frequently asked questions. 

Hurricane Recovery Information and Assistance Resources

Assistance resources for residents, businesses, and communities:

Need Environmental Assistance?
1-877-623-6748

For general questions about the environment, regulations and other topics, give us a call at 1-877-623-6748.

Report Environmental Emergency
1-800-858-0368

If you have an environmental emergency, don’t hesitate to call right away, toll-free at 1-800-858-0368.