Environmental Assistance and Customer Service DEACS Annual Report 2020 Learn how DEACS works with a diverse set of clients to achieve positive results for North Carolina’s environment and economy in its annual report, highlighting projects and accomplishments from Fiscal Year 2019-20. Read the 2020 Annual Report Energy, Water and Waste Reduction Let the DEACS technical team help your organization improve operational efficiency, cut utility usage and reduce costs all while improving environmental performance. Get recognized for these efforts too! Learn more about energy, water and waste reduction Recycling in North Carolina Recycling protects North Carolina’s environment and grows its economy. DEACS assists communities, recycling companies and waste generators with their recycling efforts. Learn more about recycling in NC Environmental Permitting Assistance Need help navigating state environmental permits and regulatory requirements, or finding the right agency to talk to about environmental issues? Contact the DEACS staff for assistance. Learn more about navigating the permitting process What We Do The Division of Environmental Assistance and Customer Service (DEACS) helps expand the use of sustainable practices regarding waste reduction, energy efficiency, water conservation and emissions reductions. DEACS helps broaden our understanding of the environmental regulatory and permitting programs to improve our customer service assistance. DEACS also helps promote recycling material management programs and help expand recycling infrastructures thereby creating economic growth. Learn More About The Division Need Environmental Assistance? 1-877-623-6748 For general questions about the environment, regulations and other topics, give us a call at 1-877-623-6748. Energy, Water and Waste Reduction DEACS Services and Assistance DEACS Recycling DEACS Permitting Assistance and Guidance DEACS Environmental Stewardship Initiative NC Green Travel Online Resources A to Z Topic Index DEQ FAQs DEQ Forms DEQ Permit Handbook Local Government Recycling Contacts NC Recycling Markets Directory NC Waste Trader Permit Application Tracker Events and Webinars Find out what’s happening in DEACS Press Releases Get the latest news from DEACS DEACS Contacts Contact a DEACS staff member DEACS Regional Offices Regional Environmental Assistance Coordinator Services: Offers a single point of contact, as a customer service liaison, to address customer service issues, complaints and information requests (e.g., obtaining information relative to existing NC DEQ permits); Provides assistance to guide applicants through the permitting system and develops tailored permit lists for your project; Arranges scoping meetings to outline potential permits, processes, timelines and expectations; and Assists customers in obtaining the answers to regulatory questions, explains permit and regulatory requirements; receives and helps to address environmental complaints and issues along with DEQ program staff.