Drinking Water Operator Certification
Water Treatment Facility Operator Certification Board
Hurricane Helene impacts: If you are an operator affected by Hurricane Helene, you can use your time spent recovering from this disaster as your 2024 Continuing Education hours.
- FILL IN THIS FORM, then
- Renew online at ePayment page
Renewing online with an email will give you an instant receipt. It is the best method of renewal.
If you are unable to renew online and you have a yellow invoice, write in bold letters on the bottom portion: using Helene credits
Current Operator Information: PDF Format XLS Format Online Certification Renewal Payment: CLICK HERE PLEASE BE ADVISED THAT OUR MANY OF OUR STAFF MEMBERS WILL BE OUT OF THE OFFICE FOR THE LAST TWO WEEKS OF THE YEAR. ANY PAYMENTS MADE ON OR AFTER DECEMBER 19TH WILL NOT REFLECT IN YOUR OPERATOR PORTAL UNTIL THE NEW CALENDAR YEAR. THANK YOU FOR YOUR UNDERSTANDING! |
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Operator Portal (Instructions):1. Create: Free NCID account Having trouble with your NCID account? CLICK HERE FOR PORTAL HELP or call the NCDIT Service Desk at 800-722-3946 for direct assistance. 2. Log in: Certified Operator Portal If it has been over a year since you logged in with your NCID username, your account may be locked or archived. If so, call the NCDIT Service Desk at 800-722-3946 for direct assistance. Certification Board staff cannot unlock NCID accounts. 
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Contract Operators
A current list of certified drinking water contract operators is available for water systems seeking certified operators in their area. The list is organized by county and is made up of individuals who have indicated to our office at some point that they would be interested in additional contract work. If you would like to obtain a copy of the current list of contract operators, you may do so by e-mailing Chris Brown at chris.c.brown@deq.nc.gov. Please be advised that the Rules Governing Water Treatment Facility Operators, 15A NCAC 18D .0701(b)(8), requires that an ORC reside within a 50 mile radius of any water systems for which they are serving as ORC. Written permission from the NCWTFO Certification Board is required for any operator seeking to exceed this 50 mile limit.
Requests by certified operators to add themselves to the contract operator list or to remove themselves from the contract operator list can also be sent to the above e-mail address. Please be sure to include your drinking water operator ID number when submitting these requests.
| MAIL ADDRESS: 1635 Mail Service Center Raleigh, NC 27699-1635 | Phone: 919.707.9040 | PHYSICAL ADDRESS: Archdale Bldg 512 N. Salisbury St., Suite 1209 Raleigh, NC 27604 |
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