Compliance Services

Service Line Inventory

• Certified Labs
• Compliance Services Contacts
• Consumer Confidence Report Rule (CCR)
• Disinfectants and Disinfection Byproducts Rule (DBP)
• ECERT for web-based certification of CCR
  • (ECERT Access Instructions)
• EPA Regulated Drinking Water Contaminants
• Ground Water Rule
• Inorganic Chemicals (IOC)
• Lead and Copper Rule
• Pesticides and Synthetic Organic Chemicals (SOC)
• Public Notification Rule
• Radionuclides (Rads)
• Regulatory Updates
• Revised Total Coliform Rule
• Surface Water Treatment Rule
• Volatile Organic Compounds (VOC)

Consumer Confidence Report Rule (CCR)

• CCR Template and Certification Form (revised January 2025): [pdf][Word]
• Tools and resources for writing reports:
  • *NEW* Checklist to avoid common CCR errors  [pdf]
  • Source Water Assessment (SWAP Report) Search
  • AWWA eCCR Best Practice Guide (3/27/2013)
• EPA - CCR Rule Delivery Options (Memorandum dated January 3, 2013) [pdf]
• EPA - CCR Retrospective Summary (EPA 816-S-12-001, 12/2012) [pdf]
• U.S. Environmental Protection Agency 40 CFR 141 and 142
• Contacts
  • Team Email - PWSS.CCR@deq.nc.gov 

Disinfectants and Disinfection Byproducts Rule (DBP)

• Rule Summary
• Public Notice
• U.S. Environmental Protection Agency
  • Stage 2 DBP Rules and Additional Resources
• Guidance
  • Monitoring Requirements Chart (bromate, chlorite, and treatment technique):
    • Surface and GWUDI Systems (bromate, chlorite and treatment technique)
  • Stage 2 Monitoring Requirements Charts:
    • Ground Water Systems
    • Surface and GWUDI Systems
  • Reminder of Chlorine Dioxide and Chlorite Daily Sample Exceedance Requirements
• Forms
  • Compliance Monitoring Plan for the Stage 2 Disinfectants and Disinfection Byproducts Rule
    • Form [Word] [pdf]
    • Instructions [Word] [pdf]
    • Short Form [Word] [pdf]
    • Short Form Instructions [Word] [pdf]
  • OEL Template
• Contacts
  • Katie Richardson (Katherine.Richardson@deq.nc.gov) - Team Leader
  • Chi Smalls (Chi.Smalls@deq.nc.gov) - Rule Manager
  • Team Email - PWSS.DBP@deq.nc.gov

Ground Water Rule

• Rule Summary
• Guidance and Forms
  • 4 log treatment guidance
  • 4-log treatment form on Compliance Forms Page
  • Representative Source Water Monitoring Guidance
  • Corrective Action
    • Corrective Action Proposal Form (MSWord)
    • Correction Action Flowchart - Significant Deficiency (PDF)
    • Correction Action Flowchart - Contamination (PDF)
  • Notification Requirements for Wholesale and Purchasing Systems
• U.S. Environmental Protection Agency
  • Rule Information
  • Compliance Information
• Contacts
  • Travis Brooks (Travis.Brooks@deq.nc.gov) - Team Leader
  • Zach Kaupp (Zachary.Kaupp@deq.nc.gov) - Rule Manager (Asheville, Fayetteville, and Raleigh regions)
  • Vacant - Rule Manager (Mooresville, Washington, Wilmington, and Winston-Salem regions)

Inorganic Chemicals (IOC)

• Summary
• Asbestos Rule Summary
• Public Notice
• U.S. Environmental Protection Agency
• Contacts
  • Ryan Holmes (Ryan.Holmes@deq.nc.gov) - Team Leader
  • Vacant - Rule Manager
  • Team Email - PWSS.CHEMRAD@deq.nc.gov

Lead and Copper Rule

• Rule Summary
• Public Notice
• NC's LCR Records Update-Survey Data
• Links
  • Revised Lead and Copper Rule
  • New Rule: 2007 Short-Term Revisions
  • U.S. Environmental Protection Agency
  • N.C. Childhood Lead Poisoning Prevention Program (CLPPP)
  • EPA - Reducing Lead in Drinking Water in Schools Revised Technical Guidance
  • EPA - Optimal Corrosion Control Treatment Evaluation Technical Recommendations
• Guidance
  • Lead & Copper Rule Guidelines
  • Quick Reference Guide for Public Notice
  • EPA Memo/Clarification of Recommended Tap Sampling procedures (Feb. 29, 2016)
  • EPA Memo/ Requirements for Optimal Corrosion Control Treatment for Large Drinking Water Systems (Nov. 3, 2015)
  • EPA - Optimal Corrosion Control Treatment Evaluation Technical Recommendations (March 2016)
  • Lead in Drinking Water at Schools and Child Care Facilities
  • 3Ts for Reducing Lead in Drinking Water in Schools and Child Care Facilities – A Training, Testing, and Taking Action Approach – Revised Manual (2018)
• Forms
  • Construction Materials Report Form: [pdf] [Word]
  • Lead and Copper Sampling Pool Siting Plan - Site Selection Process: [pdf] [Word]
  • Lead and Copper Sampling Pool Details Spreadsheet: [pdf] [Word]
    • Example - Lead and Copper Sampling Pool Details Spreadsheet
  • Request for Source Water and/or Treatment Changes Under the Lead and Copper Rule (LCR): [pdf] [Word]
    • Example - Request for Source Water and/or Treatment Changes
    • Example 2 - Request for Source Water and/or Treatment Changes
    • Example 3 - Request for Source Water and/or Treatment Changes
• Reduced Monitoring Request: [pdf] [Word]
• 90th Percentile Worksheet: [pdf] [Word]
• Evaluation Form for Corrosion Control Treatment (Form 141C): [pdf] [Word]
• Instructions for Completion of Form for Corrosion Control Treatment (Form 141C): [pdf] [Word]
• Optimal Corrosion Control Treatment / WQPs and Certification of Installation and Proper Operation (Form 141C2): [pdf] [Word]
• Lead and Copper Water Quality Parameter Spreadsheet
• Public Education: [pdf] [Word]
• Public Education and Public Notice Combo: [pdf] [Word]
• Consumer Notice of Lead Tap Water Monitoring Results [pdf] [Word]
• Contacts
  • Sherif Ali (Sherif.Ali@deq.nc.gov) - Team Leader
  • Noah Barnett (Noah.Barnett@deq.nc.gov) - Rule Manager (Mooresville, Wilmington, and Winston-Salem regions)
  • Jim Coor (Jimmy.Coor@deq.nc.gov) - Rule Manager (Asheville, Fayetteville, Raleigh, and Washington regions)
  • Team Email - PWSS.LCR@deq.nc.gov

Pesticides and Synthetic Organic Chemicals (SOC)

• Summary
• Public Notice
• Forms
• U.S. Environmental Protection Agency
• Contacts
  • Ryan Holmes (Ryan.Holmes@deq.nc.gov) - Team Leader
  • Vacant - Rule Manager
  • Team Email - PWSS.CHEMRAD@deq.nc.gov

Public Notification Rule

• Rule Summary
• Tier Levels
• Health Effects Language (Appendix B, Subpart Q)
• U.S. Environmental Protection Agency
• Special Notification for Distribution Samples
  • Rule .1523 (b) see Section .1523 (b) of the Rules Governing Public Water Systems
• Guidance
  • Quick Reference Guide for Public Notification
• Public Notification Templates
  • English Language Public Notices
    • Tier 1 and Tier 2 MCL and Treatment Technique Notices (by Contaminant Group)
    • Tier 3 Monitoring/Reporting Violation Notice [pdf] [Word]
    • Tier 3 RTCR Reporting Violation Notice [pdf] [Word]
    • Tier 3 Failure to Submit DBP Operational Evaluation Level (OEL) Report [pdf] [Word]
    • Tier 3 Failure to Develop DBP Compliance Monitoring Plan (CMP) [pdf] [Word]
  • Spanish Language Public Notices
    • Fecal Coliform Bacteria MCL in Spanish
    • Nitrate MCL in Spanish
  • Special Notification for Distribution System Samples
    • Generic template: [pdf] [Word]
    • E. coli template: [pdf][Word]
    • Lead and Copper Rule template: [pdf][Word]
    • Total Trihalomethanes (TTHM) and Haloacetic Acids (HAA5) template: [pdf][Word]
    • Chlorine template: [pdf][Word]
    • Chloramine template: [pdf][Word]
    • Chlorite template: [pdf][Word]
• Contacts:
  • Team Email - PWSS.PN@deq.nc.gov

Radionuclides (Rads)

• Summary
• Public Notice
• U.S. Environmental Protection Agency
• Contacts
  • Ryan Holmes (Ryan.Holmes@deq.nc.gov) - Team Leader
  • Vacant - Rule Manager
  • Team Email - PWSS.CHEMRAD@deq.nc.gov

Regulatory Updates

• 2013
• 2008
• 2006
• 2005

Revised Total Coliform Rule

• Rule Summary
• Guidance
  • State Guidance
    • How to make a Sample Siting Plan
    • Update Existing Sample Siting Plan
    • Sample Siting Plan Template
    • Comparison of Old Total Coliform Rule (TCR) vs. Revised Total Coliform Rule (RTCR)
    • Information for Community Water Systems
    • Information for Non-Community Water Systems
    • Information for Seasonal Non-Community Water Systems
    • Sampling Guidance Placards for Public Water Systems Serving 1000 or Fewer People
    • Laboratory Training Webinar
    • Laboratory Reporting Requirements
  • U.S. Environmental Protection Agency
    • Total Coliform Rule Revisions Page
• Forms
  • Seasonal Start-up Checklist [pdf] [Word]
  • Level 1 Assessment [pdf] [Word]
  • Level 2 Assessment [pdf] [Word]
• Contacts
  • Travis Brooks (Travis.Brooks@deq.nc.gov) - Team Leader
  • Zach Kaupp (Zachary.Kaupp@deq.nc.gov) - Rule Manager (Asheville, Fayetteville, and Raleigh regions)
  • Vacant - Rule Manager (Mooresville, Washington, Wilmington, and Winston-Salem regions)
  • Team Email - PWSS.RTCR@deq.nc.gov

Surface Water Treatment Rule

• Rule Summary
• Public Notice
• Area Wide Optimization Program
• Forms
  • Long Term 2 Monitoring Plan - Round 2
• Electronic Monthly Operating Report (eMOR)
  • eMOR Submission Demonstration
  • Data File Upload Instructions: [pdf] [word]
• U.S. Environmental Protection Agency
  • Interim Enhanced Surface Water Treatment Rule
  • Long Term 1 Enhanced SWTR Rule
  • Long Term 2 Enhanced Surface Water Treatment Rule
• Contacts
  • Ryan Holmes (Ryan.Holmes@deq.nc.gov) - Team Leader
  • Omar Almazan (Omar.Almazan@deq.nc.gov) - Rule Manager

Volatile Organic Chemicals (VOC)

• Summary
• Public Notice
• U.S. Environmental Protection Agency
• Contacts
  • Ryan Holmes (Ryan.Holmes@deq.nc.gov) - Team Leader
  • Omar Almazan (Omar.Almazan@deq.nc.gov) - Rule Manager
  • Team Email - PWSS.CHEMRAD@deq.nc.gov